Resume

Professional Profile

  • An effective leader and innovator in the field of instructional technology
  • Utilizes creativity and initiative to effectively solve complex problems
  • Develops effective trainings and procedures to overcome operational challenges
  • Expertly employs instructional design theories to analyze and implement educational solutions.
  • Collaborates with faculty and leadership to research and implement new and effective technologies
  • Constantly strives to master new technologies, techniques, and challenges

Technical Skills

  • Microsoft/Mac OS
  • Adobe Creative Suite
  • PowerPoint, Keynote
  • LMS: Canvas, Moodle
  • Microsoft Office Suite
  • Adobe Captivate
  • Articulate RISE
  • WordPress, Blogger
  • Sharepoint, Google Drive, OneDrive
  • Skype, WebEX, Teams
  • Adobe Photoshop
  • Adobe After Effects
  • Premier Pro, Movie Maker, Final Cut Pro
  • Unity Augmented Reality Engine

Core Competencies

  • Adult Learning Theory
  • Instructional Design
  • Training Development & Delivery
  • Curriculum & Content Development
  • Project Management
  • Team Development
  • E-Learning
  • Instructional Media
  • ​Multimedia Presentation
  • Learning Management
  • Relationship Building
  • Assessment & Evaluation
  • Classroom & Online Workshops
  • Video Production & Editing

Work History

Learning Consultant
Kaiser Permanente
September 2019-Present
  • Oversee the development of over 100-hours of training and up to 7 project calendars annually for the Kaiser East Bay Optimization & Training team, including creating quarterly training courses based on new software updates and upcoming multi-million-dollar projects.
  • Align objectives, bridge communications with, and support regional instructional designers to facilitate the creation of engaging and relevant courses, local job aids, and training materials based on local needs.
  • Liaise with executive leadership and managers to execute training operations across four hospital campuses.
  • Handle all aspects of project management training development for the Kaiser Northern CA team.
  • Coordinate the creation and delivery of trainings on various topics to 4000+ stakeholders per year. Topics include Dragon Medical One speech to text software; Epic EMR optimization, new hire training for physicians and staff; technical workflows for various medical specialties; Microsoft Teams; improving clinical workflow efficiency; and increasing learner satisfaction.
  • Utilize various learning management systems (LMS) such as Moodle and Canvas, to manage course offerings and learner populations at the Kaiser School of Allied Health Sciences; use internal and proprietary platforms, such as MS Teams and intranet, to prepare and maintain training documentation and information.
  • Identify and capitalize on delivery opportunities, including developing solutions and resolving issues through creativity and initiative.
  • Drive continuous improvement across learning & development by gathering, analyzing, and managing feedback from participants to gain key insights; apply diverse learning methodologies.
  • Facilitate the delivery of quarterly events to Kaiser physicians through Pathways to Proficiency by organizing topics and providing technical support to 50 learners and curriculum support to four training MDs in a live environment.
  • Analyze and determine individual and group needs while conducting ongoing program assessments.
  • Spearhead the design and development of innovative course curricula, content, and materials.
  • Review and manage curricula and programs developed by other learning consultants and provide recommendations for improvement on 20+ instructor guides and hundreds of job aids; initiate changes in programs and curricula based on feedback.
  • Orchestrate and lead professional development programs for both 300+ employees and leadership teams.
  • Define and implement both short-term and long-term learning goals while ensuring compliance with company/regional strategic goals and emerging learning method trends.
  • Deliver coaching, mentorship, and support to all management levels and cross-functional teams.
  • Demonstrate expertise operating in eLearning environments and maintaining eLearning and conferencing software.

Instructional Designer, Masters Intern
Kaiser Permanente
June 2019-September 2019
  • Contribute high level analytical support, requiring the application of knowledge in marketing, information management, finance, and resource management
  • Conduct needs analysis to determine which programs need focused support from the II&DL team
  • Use Adobe Captivate to create augmented reality study aids
  • Use Moodle to successfully create an engaging online course and progressive assessments
  • Work closely with SME to outline and build enriching simulation curriculum into coursework
  • Design and implement a Mobile Presentation Station (MPS) to record and assess student presentations
  • Generate graphics and marketing materials using Adobe CS
  • Contribute to the Clinical Training eLearn project using Adobe Captivate
Trainer/Financial Aid Counselor/Simulation Coordinator
Samuel Merritt University
May 2007-June 2019
  • Charted the successful development of detailed, easy-to-follow instructional videos for students.
  • Headed the creation and execution of a technical training program for 100+ learners in addition to advanced internal software training; developed educational materials.
  • Leveraged Captivate to produce an interactive branching scenario.
  • Developed and implemented a course aimed at educating first-semester health science students on anthropological theories, methods, and techniques using Backward Design Theory and Gagne’s Nine Events.
  • Led and facilitated campus-wide training for 400+ students, faculty, and staff members; collaborated with team members to create a course and video series.
  • Lead continuous research on new procedures and technologies culminating in a 200% increase in efficiency across all metrics.
  • Collaborated with subject matter experts to develop a specialized and highly reliable whiteboard-style video orientation to simulate equipment and laboratory space.
  • Participated in the creation of a Simulation Center Fundamentals course and video series.
  • Provided dynamic leadership to four intern-level and associate-level health science professionals, including guiding teams through the completion of complex projects and instruction preparation.
  • Conducted a process analysis to determine opportunities for improvement within workflow and communication.
  • Worked with management to redesign workflows within the departments of Student Services, Admission, Financial Aid, Human Resource, and Registrar, improving timeliness of processes by 75% as well as inter-department communication.
  • Developed a process for digitizing confidential documents in collaboration with the Registrar and Dean of Admissions.
  • Processed new hire paperwork for Human Resources and timecards for over 200 students annually.

Education

Masters of Education, Instructional Design
Western Governors University, Salt Lake City, UT 
2016-2018
Bachelor of Arts, Anthropology
San Francisco State University, San Francisco, CA 
2010-2013

Continuing Education

2019 - Mobile Augmented Reality, eLearning Guild
2019 - Curriculum Development, Lynda.com
2019 - Business Management, Diablo Valley College
2019 - Organizational Diversity, Diablo Valley College
2018 - WordPress, Diablo Valley College
2018 - Web Design, Diablo Valley College
2018 - Adult Learners, Lynda.com
2015 - TeamSTEPPS: Train the Trainer, AHRQ

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